Privacy Policy
Plain-language answers to what we collect, why we collect it, and how you stay in control of it.
Last updated: July 2026Privacy Facts
A quick-glance summary — the full details are below.
Information We Collect
When you browse or order from Zaim Fashion, we collect:
- Contact details — name, phone number, email address and delivery address.
- Order information — items purchased, size, order value and payment method (COD, card or bank transfer).
- Account activity — order history and any messages you send to our support team.
- Technical data — device type, browser, and pages visited, collected automatically through cookies.
We never ask for or store full card numbers — those are handled directly by our payment gateway.
How We Use Your Information
- Process, pack and deliver your order, including coordinating with our courier partners.
- Send order updates, delivery tracking and respond to support requests.
- Improve our site, product range and customer experience based on browsing patterns.
- Send offers or new-arrival updates, only if you've opted in to receive them.
Cookies & Tracking
Our site uses cookies and similar technologies to keep your cart working between pages, remember your preferences, and understand which pages and products get the most attention through tools like Google Analytics.
You can disable cookies from your browser settings at any time — the site will still work, though your cart may not persist between visits.
Sharing Your Information
We share the minimum information necessary with:
- Courier partners — your name, address and phone number, solely to deliver your order.
- Payment processors — to securely complete card or bank-transfer payments.
- Authorities — only if required by law, or to protect our legal rights.
We do not sell, rent or trade your personal information to third parties for their own marketing use.
Data Security
Checkout and account pages run over an encrypted (SSL) connection. Access to customer data internally is restricted to team members who need it to fulfil and support your order.
No method of transmission over the internet is 100% secure, but we work to keep your data protected at every step.
Your Rights & Choices
You can, at any time:
- Ask us what personal information we hold about you.
- Request a correction to inaccurate details.
- Request deletion of your account and order data, subject to any legal record-keeping requirements.
- Unsubscribe from marketing messages using the link in any email, or by contacting us directly.
Children's Privacy
Zaim Fashion is intended for adult customers. We do not knowingly collect personal information from children, and if we become aware that we've done so, we'll delete it promptly.
Changes to This Policy
We may update this policy from time to time as our practices evolve. Changes will be posted on this page with an updated "Last updated" date, so it's worth checking back occasionally.
Questions about your data?
Reach out and we'll help directly — no forms, no runaround.
